When examining non-monetary transactions, consider discrepancies in: Screening non-monetary transactions, specifically those that involve changing customer communications credentials such as mailing address, phone number and email address, can help thwart potential account takeover attempts. How do you know when a customer profile change is legitimate? Each year, more than 35 million Americans change addresses, but now fraudsters are using other customer information channels – including email and telephone – to perpetrate account takeover.
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